Broadway Sales & Service llc at 1621 Broadway Street, Toledo, Ohio.

Worthless, took my money and never showed up again, no phone calls, no service, nothing. Must be out of business, surprised they could run a business, well apparently cannot. Losers. Taking to small claims court to get my money back. DO NOT USE THESE JOKERS!

I used this company through my 2-10 warranty service. They came out and diagnosed the problem for my washer. They seemed fine at first. I scheduled an appointment when they called after ordering the parts. The day they were supposed to come out they missed the window that they gave me so I called and they said that they weren't coming out because all the parts didn't come in. They scheduled my appointment for the day that the parts were supposed to arrive at their shop!!! Shouldn't you have parts in hand before scheduling something. I had to take off work to be there for the service and they didn't even call to tell me that they weren't coming! So unprofessional!! So we rescheduled for a specific time, not a time window. They were a half hour late so I called to see where they were and they said that they wouldn't be there until 10. I had to reschedule again, because I had to go to work. They didn't call again to tell me they were going to be late. They lie to you! Don't trust what they say either because when I called to ask them where they were they tried to say that they said they would be there before 11am. The man I spoke with specifically said that they would be there at 8:30. They were rude to me and my husband about this. It was so unprofessional. Hopefully our washer gets fixed soon! Thankfully the warranty company made a note on our file to never use them again!